Root Element is missing

Feb 17, 2014 at 7:52 AM
When I click on Tools - Data Export Manager, and run the profile (after saving it), i'm getting the error: Root Element is missing.

I'm using Microsoft Dynamics CRM 2013 (online) link.

Elie
Coordinator
Feb 17, 2014 at 8:02 AM
Hi Elie,

Can you post the fetchxml query you used?
How did you create the fetchxml query?

Cheers,
Zoran
Feb 17, 2014 at 8:13 AM
I didn't use any fetchxml query

I just created the connection using the Online CRM server name for my organization and the connection was successful.

Then I followed above procedure.

Did I miss anything?
Elie
Coordinator
Feb 17, 2014 at 8:28 AM
Yes you need to follow the procedure described in the documentation:https://mscrmtoolkit.codeplex.com/documentation#dataexportmanager

You need a query to download the data.

Zoran